Audionic Dany Mark Pro Smartwatch FAQs
About the Product
Does Dany Mark Pro have a full touchscreen display?
Yes, it features a full touch screen 1.96″ TFT HD display.
Is Dany Mark Pro shockproof?
No, it is not shockproof. Please avoid dropping it from a height as the watch may get damaged.
How do I set up my Dany Mark Pro device?
Before setting up make sure that your smartphone and Mark Pro are charged and next to each other. Connect the charging cable to turn on the watch. Download the relevant app on your smartphone through a QR code on the box or refer to the user manual. Open the app and allow the Bluetooth and GPS positioning to be turned on. Feed your personal information in the app. Go to the Add Device page in the app select the device type and link the watch.
Why won’t my Mark Pro device sync?
This may be because it lost Bluetooth connectivity with your smartphone. For a stable connection, please ensure that the app is running and locked in the background.
Why can’t I set up myDany Mark Pro device?
Reset your Dany Mark Pro and try again.
Why didn’t my Smartwatch alert me?
Possibly due to Bluetooth connectivity loss. Ensure that your watch & phone are within Bluetooth range with the alerts turned on in the App, which is kept running & locked in the background (Android). Also, check if the DND is turned off or not.
How do I restart my Smartwatch?
You can restart your smartwatch by following these steps. Turn on the watch screen. Swipe up, and select Settings. Go to Restart and choose to restart.
How do I turn off my Mark Pro?
Turn on the watch screen, go to Settings select Power Off, and choose to power off.
How do I reset my Smartwatch?
You can reset the Smartwatch from the watch. Go to Settings, select Reset, and choose to reset.
Battery & Charging
What is the battery capacity and standby time?
It features a battery run time of up to 7 days. Stand-by time is the maximum tested time that a single charge will last when the smartwatch is used as a regular watch..
How do I know when my device is charged?
Mark Pro Smartwatch takes approximately 2 hours to charge completely. It will display a 100% Charged message once the battery is at full capacity. Please do not use a fast charging adapter to prevent device damage.
How do I check the battery level on my Mark Pro Smartwatch?
Turn on the screen and swipe up to check the battery level on your Boss Pro Smartwatch.
Which adaptor should I use to charge my Smartwatch?
Please use a low power adapter or you can plug in the charging cable into a laptop or PC USB port. Do not use a fast charging adapter as it may damage the watch in the long run.
